Top 8 Best Virtual Office Services – 2022 Review

Want to jump straight to the answer? The best virtual office service for most people is Opus Virtual Offices or Alliance Virtual Offices.

For small business owners and freelancers, virtual office services offer all the advantages of renting actual office space without having to pay rent.

Virtual offices offer a professional mailing address with mail forwarding, a phone number with voicemail services and a receptionist, and usually physical office space with wi-fi for meetings and on-site work.

  • $99 per month
  • Great for first virtual office
  • Comes with one month free
  • Excellent add-ons

Try it today!

The Top 8 Best Virtual Office Services

How to choose the best virtual office service. Quicksprout.com's methodology for reviewing virtual office services.How to choose the best virtual office service. Quicksprout.com's methodology for reviewing virtual office services.

Virtual office services allow you to have a physical place of business while keeping your overhead costs low and having a ton of flexibility.

We researched and tested a bunch of services to be able to narrow down the list to the eight I review on this list.

Below the reviews, check out a guide to help you select the right one for your needs that will best fit your small or online-based business.

Opus Virtual Offices — Best For Beginners

  • $99 per month
  • Great for first virtual office
  • Comes with one month free
  • Excellent add-ons

Try it today!

Opus Virtual Offices provides basic office solutions at an attainable price. They have over 500 locations in North America, making them accessible to business owners in all 50 states,…

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How to Move from Talking to Action in 10 Steps

How to Move from Talking to Action in 10 Steps

Parents say, “If I’ve told you once, I’ve told you a thousand times.”

Frustrated leaders ask, “How many times have we talked about this?”

Talking isn’t working when:

  1. Problems persist.
  2. You have the same conversation over and over.
  3. All you hear are new excuses.

Talking isn't working when problems persist. Image of a puppy sitting in a dish.Talking isn't working when problems persist. Image of a puppy sitting in a dish.

How to Move from Talking to Action in 10 Steps:

#1. Acknowledge talking isn’t working.

#2. Confront yourself.

Repeating the same conversation over and over is something you let happen.

#3. Stop using the same words.

The words you’re using might be good, but they aren’t working.

#4. Adopt a new approach.

Explain that having the same conversation isn’t an option anymore.

An illustration:

Suppose you argue with one of your kids because they’re always late getting ready for school. Explain that rushing isn’t working. You won’t be yelling, “It’s time to go a half dozen times.” “Departure time is 7:30. If you aren’t in the car tomorrow morning, we’re leaving without you.”

#5. Define the problem.

  1. Frustration isn’t fun.
  2. Disrespect for family members.
  3. Stress kills.

#6. Explain the goal.

Everyone in the car at 7:30 a.m.

#7. Clarify benefits.

A peaceful ride, better relationships, and no summer school.

#8. Discuss consequences.

“We are leaving without you.”

#9. Provide instruction.

  1. This is how you set an alarm.
  2. What time should you go to bed?
  3. When should you get in the shower?
  4. Lay out your clothes the night before.
  5. Pack your school backpack the night before.

#10. Stick to your word.

6 alternative approaches:

  1. Throw a bucket of cold water on the delinquent every morning if they aren’t up at 6:45.
  2. Treat them like an invalid. Show up in their room with a basin of water and a washcloth.
  3. Let it go and live with it.
  4. Learn to enjoy arguing.
  5. Reward success.
  6. Homeschool.

What’s wrong with the 10-step approach listed above?

What do you do when talking isn’t working?

Still curious:

How to Solve Problems Quickly – But 69% of Relationship Problems are Unsolvable

When You’re Ready To Move From Talk To Action

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Reduce Anxiety Instantly Using Only Words

People do not expect this trick for reducing anxiety to work – but it does.

Labelling anxiety — putting the feeling into words — can reduce the fear response, research finds.

In fact, the more fearful words people use to describe their anxiety, the more their anxiety reduces.

However, the study also found that people don’t expect that labelling their emotions will reduce anxiety.

But, recordings of their skin conductance show that it does.

The study compared labelling anxiety with other common methods of reducing anxiety, including distraction and reappraisal.

Reappraisal refers to thinking about anxiety in a different way.

For example, the study was carried out in people with a fear of spiders.

In the reappraisal condition they were asked to use neutral words to think about a spider.

Here is one:

 “Looking at the little spider is not dangerous for me.”

In contrast, people in the labelling condition were given these instructions:

“Participants in the affect-labeling group were instructed to create and speak a sentence including a negative word to describe the spider and a negative word or two to describe their emotional response to the spider (e.g., “I feel anxious the disgusting tarantula will jump on me”).

All the groups were exposed to spiders over varying lengths of time and followed up a week later.

The study’s authors describe the results:

“…the affect-labeling group exhibited reduced skin conductance response relative to the other groups and marginally greater approach behavior than the distraction group…

[…]

…greater use of anxiety and fear words during exposure was associated with greater reductions in fear responding.”

The lower skin conductance suggests that those who labelled their emotions were less fearful of spiders.

There are now many studies that show the benefits of verbalising emotions in all sorts of contexts:

“…experimental studies have found that when current emotional experience is verbalized, whether in spoken or written form, distress is reduced relative to conditions in which no verbalization or verbalization of nonaffective material occurs.”

The study was published in the journal Psychological Science (Kircanski et al., 2012).

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Choosing Music for your Brand

choosing music for your brand

Soundscapes and music can trigger an emotional response, so a well thought out music plan to support your brand identity can help create stronger emotional connections to your brand. Stronger emotional connections stay top of mind and you want your customers and community to keep you top of mind! When that happens, the value you offer is easily accessible when the need for your solution arises. 

In this article, you’ll work through how to decide on the soundscapes of your brand.

3 Tips to Using Music for Your Branding and Marketing Strategy 

These three tips dive into client point of view and holistic brand alignment. You’ll  explore how those factors apply to creating and choosing unique music for your brand. By going through this process you’ll have a sound music planning strategy so that customers can’t get you out of their heads. 

Tip 1: Put Yourself In The Clients’ Shoes

Sebastian, the singing crab from the movie The Little Mermaid, was on to something. Remember the scene where Ariel and the prince were floating on a boat in a lagoon? Ariel needed a kiss from her one true love to become human again. So Sebastian set the mood with—music of course! 

To get your customers to buy, you’ve got to set the mood. 

Music influences our mood for better or worse. You can support your target audience, influence their behaviors, and their perception of you with music. That is why it’s vital to get this part of your branding and marketing strategy tuned in. (See what we did there?) 

Scientific studies have shown the validity and importance of choosing appropriate music for branding to influence the behavior of your target audience. It’s no secret that background music influences how long patrons linger in your brick-and-mortar store. 

And if you’ve ever watched a webinar, you know that music changes how you feel about the presentation. If the music was upbeat and lively, you would probably give positive feedback. If the music was more like house-meets-hold music, you probably wouldn’t give more than a 3-star rating.

Tempo Shifts Shopper’s Energy

One study, from the University of Phoenix, explored music tempo and its effects on shopper responses. The researchers focused on high density retail shopping areas. What did the savvy researchers find? Contrast music to the general “vibe” of the place to keep customers happy.

For example, in a very crowded shopping mall people may become uncomfortable or stressed out. Calming music can balance that energy and keep them shopping longer.

The musical genres most aligned here would be classical, soft pop, smooth jazz, certain types of world music or folk music. The general idea can work the other way around, too. In a less crowded space you may want to keep the energy high to promote excitement, good feelings, and impulse buys versus creating a calming atmosphere which may put your guest in a sleepy or tired mood. A tired…

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Top 8 Best Knowledge Base Software – 2022 Review

Want to jump straight to the answer? The best knowledge base software for most people is Heroic KB or Helpjuice.

Knowledge base software has become a must-have in the world of customer service. It eliminates the need to print and ship physical copies of instruction manuals for products and services.

With self-help articles available 24/7, customers and employees can find solutions to problems without calling or chatting with a customer service representative. This drastically reduces wait times for customers and lowers the number of support ticket requests.

  • Easy to deploy on WordPress
  • Make searchable knowledge bases
  • Extremely customizable
  • Starts at $149

Try it today!

The Top 8 Best Knowledge Base Software

Here are the best options on the market today.

  • Heroic KB — Best Knowledge Base Theme For WordPress
  • Helpjuice — Best Knowledge Base Software For Scalable Support
  • Document360 — Best For Technical Documentation
  • Zendesk — Best All-in-One Customer Support Suite
  • ServiceNow — Best Knowledge Base Software For IT Service Management
  • HelpSite — Best For Simple FAQ Support Pages
  • ProProfs Knowledge Base — Best Beginner-Friendly Knowledge Base Software
  • Tettra — Best Knowledge Base Software For Internal Use

How to choose the best knowledge base software. Quicksprout.com's methodology for reviewing knowledge base software.How to choose the best knowledge base software. Quicksprout.com's methodology for reviewing knowledge base software.

After extensive research and testing, I’ve narrowed down the best eight knowledge base solutions I can confidently recommend. The reviews below contain more information about the features, benefits, prices, use cases, and potential drawbacks of each software on the list.

  • Easy to deploy on WordPress
  • Make searchable knowledge bases
  • Extremely customizable
  • Starts at $149

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10 Practical Ways to Create Mutually Beneficial Relationships

10 Practical Ways to Create Mutually Beneficial Relationships

Winning doesn’t have to be at someone’s expense. Instead of focusing on what you want, focus on how much you can accomplish together.

You may be thinking, “If I don’t advocate for myself, who will?” The answer is simple. Rather than focusing solely on your needs, identify opportunities where you can mutually benefit. In other words, think win-win rather than winner-take-all.

Win-win is cooperative, not competitive.

10 practical ways to create mutually beneficial relationships

#1. Change your outlook.

Shift your mindset from me to we — selfish to selfless.

#2. Listen before you speak.

Don’t assume you know what people want. Make it your business to find out.

#3. Pinpoint areas of mutual interest.

Identify common goals and areas of synergy.

#4. Select opportunities where everyone benefits.

Opportunities don’t have to be large. Small wins help to build momentum while you pursue long-term goals.

#5. Focus on the journey as well as the destination.

Fight the tendency to focus solely on results.

First, get to know each other and build trusting relationships — transparency, honesty, and respect are key.

#6. Secure buy-in.

Never force your preferences on others. Work together to create commitment.

#7. Abide by the “shoe-on-the-other-foot” rule.

Put yourself in each other’s shoes to ensure that you’re being fair and equitable. Ask yourself whether you’d be happy to trade places with them.  

#8. Make sure everyone benefits.

If the benefits of a relationship become too lopsided, consider adjustments or changing course.

#9. Don’t keep score.

There will be periods when benefits are not equal, but over the long term, things work out. Will it come out evenly? Probably not. But this isn’t a competition.

#10. Think long term.

Never win at the expense of the relationship.

This post is adapted from The Path to a Meaningful Life by Frank Sonnenberg.

Still curious: 7 Ways to Master the Most Important Leadership Skill

Frank Sonnenberg is an award-winning author and a well-known advocate for moral character, personal values, and personal responsibility. He has written nine books and has been named one of “America’s Top 100 Thought Leaders.”

Additionally, his blog — FrankSonnenbergOnline — has attracted millions of readers and was recently named one of the “Top Self-Improvement and Personal Development Blogs” in the world.

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This Major Personality Trait Indicates High IQ

This Major Personality Trait Indicates High IQ post imageThis Major Personality Trait Indicates High IQ post image

People with this personality type have higher crystallised intelligence.

Being open to experience is a sign of high intelligence, research reveals.

People who are open to experience are more interested in things that are complex, new and unconventional.

They are sensitive to their feelings, intellectually curious and seekers of variety.

Curiosity and an appreciation of beauty are particularly strong signs of crystallised intelligence, the study found.

Crystallised intelligence roughly equates to general knowledge: knowing many things about the world.

It is natural that people who are curious and interested in new things tend to pick up more general information.

The conclusions come from a study of around 500 people who were given tests of intelligence and personality.

Openness to experience is one of the five major aspects of personality.

Openness also has a number of facets of its own, the study authors explain:

“The Openness to Experience construct involves the tendency to fantasize (Fantasy), aesthetic sensitivity (Aesthetics), awareness of one’s emotions (Feelings), preference for novelty (Actions), intellectual curiosity (Ideas), and preference for non-traditional values (Values).”

The results revealed that more intelligent people were particularly appreciative of beauty: they had a strong aesthetic sense.

They were also likely to be intellectually curious and to have an interest in ideas for their own sake.

These two facets of openness were most strongly linked to higher crystallised intelligence.

The study was published in the Journal of Research in Personality (Ashton et al., 2000).

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9 Account-based Marketing Case Studies

Account-based marketing (ABM) accounted for 79% of all sales opportunities in 2020. And yet, no one can agree on what account-based marketing is.

Fullfunnel co-founder Andrei Zinkevich says, “ABM is not that complicated, and it’s also oversimplified.”

If leads-based B2B marketing is fishing with a net, ABM is using a harpoon.

In this article, we’ll break down nine account-based marketing case studies from brands that hit and exceeded their business goals with ABM strategies and tactics. Learn why they worked and how to apply them to your business.

1. How iRidium used audience targeting, networking, and activation to land 34 new sales opportunities

You’d be surprised what you can do with a $3,000 ABM budget.

In 2020, smart home and building automation platform iRidium mobile wanted to land bigger clients and announce new products. To do this, they worked with Fullfunnel.io, to host a virtual summit.

The cash-strapped platform had limited budget and no brand awareness outside their local market. But by targeting their ideal customer profile (ICP), delivering on their needs, and following up, they still exceeded their goals. 

Results of iRidium’s ABM efforts

  • 2,320 sign-ups;
  • 39% of attendees were net new accounts;
  • 34 sales-qualified opportunities;
  • 5 new customers immediately converted with LTV of over $100k each (normally a 9 to 12 month sales cycle).

Serving the customer’s customer as a tactical ABM move

iRidium pulled off a successful five-day virtual marketing summit as an unknown platform by narrowing down their target customer.

iRidium shaped the ICP for their virtual summit around system integrators, excluding another customer segment: end-users. 

Why?

Integrators were interested in quality and margins, a more lucrative problem than end-users searching for a solution with the lowest price. This allowed them to focus on one audience’s specific needs. 

iRidium narrowed their audience into five segments:

  1. Best customers;
  2. Members of the target account buying community; 
  3. Thought leaders;
  4. Partners; 
  5. Media and industry publications.

Screenshot of Media and Industry PublicationsScreenshot of Media and Industry Publications

To attract speakers from companies like Microsoft and MTS Intercom, iRidium was generous in their approach. Speakers could choose to speak on any subject, as long as it served that day’s topic. 

iRidium had a well-defined promotion process for their own product, but it took a back seat to sharing expertise. This was a more attractive model for speakers, and encouraged them to invite their customers. 

Warming up prospects is critical for ABM success, even for virtual events. iRidium interviewed speakers on their podcast before the summit, spreading the word and increasing signups.

Post-summit, iRidium kept in touch with their top prospects and scheduled webinars. Fullfunnel’s Andrei Zinkevich says on follow-ups:

“Running an ABM campaign without an activation play is like folding on a royal flush: You’re leaving a lot of money on the table.”

iRidium invited top tier accounts to product demos

To avoid pipeline burnout,…

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Top 10 Best Merchant Services – 2022 Review

Opinions expressed here are the author’s alone, not those of any bank, and have not been reviewed, approved, or otherwise endorsed by any of these entities.

Want to jump straight to the answer? The best merchant service provider for most people is Stax or Helcim.

Merchant service providers give businesses the ability to process credit card payments.

Whether you’re a startup that’s accepting credit cards for the first time, or an established business looking for a better merchant service, this guide will steer you in the right direction.

The Top 10 Best Merchant Services

How to choose the best merchant service provider. Quicksprout.com's methodology for reviewing merchant service providers.How to choose the best merchant service provider. Quicksprout.com's methodology for reviewing merchant service providers.

After researching dozens of merchant services on the market, I’ve narrowed the list down to the top ten options for various use cases.

The reviews below contain the features, benefits, pricing, and potential drawbacks of each provider on our list. Following that is a brief guide discussing how you can use similar criteria to pick a merchant service that best fits your needs.

Stax — Best for Transparent, Predictable Pricing

  • Transparent flat-fee pricing
  • 0% markup on Interchange
  • No contract
  • 24/7 customer support

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Stax has been in service since 2014 and has an ingenious subscription-based pricing structure that can potentially save high-volume businesses a lot in transaction costs. On top of that, Stax sets itself apart with a 0% markup on Interchange fees. 

Due to its starting price of $99 per month, low-volume or new businesses won’t be best suited for Stax’s pricing model. However, for mid-size…

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10 Ways to Manage Entitled People in the Real World

10 Ways to Manage Entitled People in the Real World

The entitlement monster always wants more.

When you feel you deserve it, you are ungrateful when you get it.

You don’t have the right to succeed. You earn it.

Entitled people don't see their own jerkholery. 3D cartoon of a blind person.Entitled people don't see their own jerkholery. 3D cartoon of a blind person.

Entitled people:

  1. Prefer defensiveness over discussion.
  2. Use the ‘little people’ to feel superior.
  3. Want advantage without earning it. They don’t wait in line. The world owes them.
  4. Don’t compromise. Entitlement grabs its toys and runs home when it doesn’t get its way.
  5. Can’t see their weaknesses and frailties.
  6. Choose blame over responsibility.
  7. Feel underappreciated. Entitled people always need compliments and affirmations.
  8. Judge themselves as more talented than others.
  9. Take short-cuts to get ahead.
  10. Think ‘what’s best for me’, not ‘what’s best for us’.
  11. Choose arguing rather than admit they’re wrong.
  12. Act like victims when they don’t get what they want.

Do you catch glimpses of yourself in the above list? There’s a little entitlement in all of us.

Entitled people don’t see their own jerkholery.

You don't deserve it. You get to earn it. Cartoon of construction worker.You don't deserve it. You get to earn it. Cartoon of construction worker.

10 real world ways to manage entitled people:

#1. Highlight earning it.

You don’t deserve it. You get to earn it.

#2. Praise hard work more than talent.

“You worked hard to bring this project home,” is better than, “You’re so talented.”

#3. Provide corrective feedback.

Don’t inflate positive feedback. Give clear corrective feedback when appropriate.

#4. Set clear expectations.

Avoid opportunities for people to overestimate their performance.

#5. Establish a rhythm for accountability.

Track performance, but remember no one enjoys micro-management.  

#6. Treat people equally.

#7. Provide opportunities for team members to praise their peers.

#8. Encourage people to focus on things within their control.

Entitled people think, Entitled people think,

#9. Ask people what they are thankful for.

Entitled people feel ungrateful when they finally get what they feel they deserve.

The enemy of entitlement is gratitude.

#10. Practice perspective-taking.

Recognize the viewpoint of others. Seek input from diverse people and groups.

What signs of entitlement do you see in your organization?

What suggestions do you have for managing entitled people?

Still curious?

Origins of narcissism in children

9 questions to test your entitlement

3 Ways To Manage Entitled Employees

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