Category: Growth

Sign up for Kamatera today for affordable hosting, near-instant server setup, unrivaled uptime, and round-the-clock customer support. Try Kamatera risk-free with a 30-day free trial, including $100 worth of service credit with no contract or commitment required.  

Web hosting services offer critical storage and computing resources to ensure your website and applications are readily available to online visitors. However, there are many different hosting services to choose from, including cloud and shared hosting. This post will explore the fundamental differences between these two hosting types to help you make an informed decision. 

The 10 Best Hosting Companies for Cloud Hosting 

Spoiler alert: you’re likely to decide you’re better off with cloud hosting by the end of this post. Our research team has tested over two dozen hosting services to find the best cloud hosting services. You can see the results of that experiment in our post Comparing The Best Cloud Web Hosting Plans. Our top options include: 

• Kamatera – Best for affordable versatility 
• Hostinger – Most bang for your buck 
• Scala Hosting – Best cloud hosting for custom resource allocation 
• Cloudways – Best customizable managed cloud hosting 
• HostGator – Best cheap cloud web hosting 
• Nexcess – Best cloud hosting for ecommerce sites 
• DreamHost – Best cloud hosting for developers 
• SiteGround – Best cloud hosting for scaling resources 
• A2 Hosting – Fastest cloud web hosting 
• InMotion – Best cloud hosting for small businesses 

While it’s arguable that most people benefit more from cloud hosting than shared hosting, you can only come to a solid conclusion by thoroughly comparing the two hosting types. 

Therefore, below are the key differences between cloud and shared hosting. 

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Want to jump straight to the answer? The best ecommerce hosting provider for most people is Hostinger or Liquid Web.

You make several important decisions when building your ecommerce store. One is choosing the best ecommerce hosting provider that will help you deliver optimal shopping experiences. From thwarting sluggish websites and lack of optimal security to ensuring fast loading speeds and uptime, there’s a lot riding on your decision.

This guide presents the five best ecommerce hosting providers, along with a quick section to help you identify the best option for your needs.

The Top 5 Best Ecommerce Hosting Providers

• Hostinger — Best for Online Sellers With a Budget
• Liquid Web — Best for Managing High-Traffic Websites
• Bluehost — Best for WooCommerce Websites
• SiteGround — Best for Smaller Online Stores
• InMotion — Best for Starting and Scaling an Online Business

Wondering what makes these service providers the best in the market? I’ve got you covered.

Hostinger — Best for Online Sellers With a Budget

• One-click installations with diverse CMSs
• 99.9% uptime
• SSL and weekly backups
• Highly affordable plans

Try risk-free for 30 days

Having an extensive budget isn’t a prerequisite to ecommerce success, especially when you have web hosting providers like Hostinger.

It offers user-friendly, one-click installations with several variety content management systems like WordPress with WooCommerce and PrestaShop, while SSL and weekly backups with firewalls and server monitoring ensure the best possible security for your online venture.

Your website is hosted on custom-built servers equipped with LiteSpeed web servers that are optimized to deliver blazing-fast page loading speeds.

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Uptime is the most important part of hosting your website. This should be the first thing you use to evaluate the quality of a potential hosting provider.

Your website is useless if people can’t access it. That’s why you need to find a web hosting provider that delivers high uptime rates.

These are the top options I recommend.

What exactly is uptime?

It is the amount of time that the server hosting your website is up and running. Uptime rates are typically listed as a percentage, such as 99.95%.

If a hosting provider has strong uptime rates, then it’s a good indication their servers perform well. So if you choose a provider based on this metric, you can assume that your site will stay up and running nearly all of the time.

The problem with choosing a web hosting plan based on uptime is that it’s tough to independently verify claims made by different web hosts. Nearly every hosting provider will claim to have high uptimes, which forces you to take their word for it.

That’s why I created this guide.

I’ve done the research and identified the web hosts with the best uptime rates to help you make an informed decision.

Whether you’re creating a new website or you’re planning to switch hosting providers for your existing site, this resource is a valuable starting point.

Why is Uptime Important?

Imagine this—a user lands on your website and it doesn’t load. Now what?

88% of online consumers are less likely to return to a website after having a bad experience. I think it’s safe to say that a down website falls into this category.

You spend so…

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Negative Facebook reviews are a huge turnoff for potential customers. You can only imagine the consequences for your brand if it becomes a victim of review bombing, with trolls purposely posting bad feedback.

That’s why we’ve created this guide, where we’ll show you how to remove reviews from Facebook to preserve your online reputation.

The Top-Rated Online Reputation Management Companies to Remove Reviews From Facebook

Social proof is an incredibly powerful tool. The general opinion your customers share about your business significantly impacts your company’s online image and reputation, for better or worse.

Online reputation management services work both ways: help you build a strong positive brand image and repair a damaged one. The following are our top picks:

You can read our full reviews for each online reputation management company here.

What Are Facebook Reviews?

Facebook reviews are feedback that customers post on your business’s Facebook page. These reviews can just be ratings or ratings with recommendations. 

Unlike many other social platforms, Facebook isn’t anonymous. These are real people posting real reviews. Good Facebook reviews indicate past customers have had a positive experience with your brand, influencing potential customers to do business with you, and vice versa.

The Basics of Removing Reviews From Facebook

Facebook for business is a blessing and a curse. With nearly 3 billion people using the platform, you get exposure like no other—but you’ll also find yourself dealing with inappropriate or unfair feedback.

Let’s take a look at how you can tackle this issue.

Understanding Whether a Review on Facebook Is Fake

Before we discuss deleting or removing Facebook reviews, you need to identify whether a customer review is fake in the first place.

For starters, it’s helpful to maintain a customer database and transactional records to cross-check a negative review from…

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Want to start giving your customers the best support possible? The best call center software on the market is Nextiva or RingCentral, depending on your needs. Click here to get started for as low as $50 per month.

Call centers are for more than just issue resolution—they’re also used to measure customer satisfaction, agent performance, and other key metrics. And because they play such an integral role in customer service, it’s critical to understand how to measure your call center’s performance.

So how exactly do you measure call center performance? Here’s a quick overview of the key metrics you should track to ensure your team is providing the best support possible.

The 9 Best Call Center Software of 2022

Depending on your needs, these are the nine best call center software solutions. To read in-depth reviews on our whole list, click here.

• Nextiva — Best overall (For a limited time, get 25% off, plus a free phone, when you sign up!)
• RingCentral — Easiest deployment for SMBs
• Cloudtalk — Best call center software for remote teams
• 8×8 — Best contact center software for enterprise-grade security
• Zendesk Talk — Best call center software for support and automated ticketing
• Freshdesk Contact Center — Simple contact center software for teams of all sizes
• Five9 — Best all-in-one contact center software
• CrazyCall — Best call center software for outbound sales
• Talkdesk — Best call center software for end-to-end customer experience

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For the most versatile call center software that helps with generating call center response statistics, Nextiva is the best overall choice. Nextiva offers savings of up to 30% for new customers.

When you want to improve the customer service results for your call center, it’s important to start with a quality assurance (QA) program. With QA standards in place, your call center team knows the expectations when dealing with customers. These standards ensure your company follows compliance rules while also improving the customer experience.

The 9 Best Tools for Call Center Quality Assurance

Maintaining your quality assurance standards becomes easier when using call center software like our top pick Nextiva. The software tracks interactions with customers, ensuring team members are following protocols. It also generates statistics about how the team handles calls. We’ve reviewed the best call center software tools.

• Nextiva — Best overall
• RingCentral — Easiest deployment for SMBs
• Cloudtalk — Best call center software for remote teams
• 8×8 — Best contact center software for enterprise-grade security
• Zendesk Talk — Best call center software for support and automated ticketing
• Freshdesk Contact Center — Simple contact center software for teams of all sizes
• Five9 — Best all-in-one contact center software
• CrazyCall — Best call center software for outbound sales
• Talkdesk — Best call center software for end-to-end customer experience

How Call Center Quality Assurance Works

Following quality assurance techniques in a call center is important for generating a positive customer experience. When customers receive poor quality service from a call center team member, they may leave poor reviews for the company. They may even decide to switch to another company.

With a…

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Through our research, we selected Nextiva as the best business phone service for most companies in the area of interactive voice response. Nextiva offers savings of up to 30% for new customers.

When you want to serve your customers more efficiently through your call center, using interactive voice response (IVR) technology is a proven option. IVR delivers automation, allowing customers to fix some problems on their own. However, your automated phone system must run smoothly, or customer frustration levels will rise quickly. We’ll discuss the key components of using IVR.

The 13 Best Business Phone Services for Interactive Voice Response

We studied the best business phone services when seeking models that offer interactive voice response capabilities. Your business phone service can help with IVR setup while managing your calls and offering communications services like texting, faxing, and video conferencing.

• Nextiva — Best for most
• RingCentral — Best for hybrid or remote work
• Ooma — Best for small businesses needing an easy setup 
• 8×8 — Best for affordable, high-security calling services
• Aircall — Best for brands with a consistently high call volume
• Avaya — Best for using toll-free numbers
• Dialpad — Best for gathering real-time analytics
• Google Voice — Best for brands already using Google products
• GoTo Connect — Best for getting a wealth of features in a basic plan
• Grasshopper — Best for solopreneurs and microbusinesses
• Net2Phone — Best for international business calls
• Talkroute — Best for small teams on-the-go
• Webex Calling — Best for SMBs who need enterprise features

How Basic Interactive Voice Response Works

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Importing content in WordPress is simple when you use WordPress with Hostinger because it’s easy to get started and ensures you have the right capacity to manage your content. Start using WordPress with Hostinger now for $1.99 per month. 

WordPress is the world’s most popular CMS platform for a good reason. It’s an excellent option for blogging or any other type of content-heavy site. Switching to WordPress is a great idea if you run a website on another platform. 

But switching to WordPress doesn’t mean you have to start from scratch. You can simply import the content from your existing site to your new WordPress website. This step-by-step guide will walk you through that process. 

The Top Tools to Import Content in WordPress

Our team here at Quick Sprout has extensively researched the best tools to import content in WordPress. Take these into consideration as you’re going through this process. 

Import Content to WordPress in 7 Easy Steps

Importing content in WordPress might seem like a daunting task at first glance. But it’s actually fairly simple, and the entire process can be summarized in the seven easy steps below:

1. Sign Up For WordPress with Hostinger
2. Backup Your Site Files and Databases
3. Make Sure You Have Sufficient Memory Space for the Import
4. Identify Where You’re Importing Content From
5. Export and Review the File You Want to Import
6. Configure a New WordPress Import
7. Backup Your New WordPress Content

The bulk of this guide will focus on using WordPress with Hostinger to complete these steps. That’s because Hostinger offers WordPress-specific hosting plans at an affordable rate with all the…

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Patriot is an online payroll and accounting software company founded in 2002. The company had humble beginnings, but today Patriot positions itself as one of the simplest and most affordable payroll and accounting software available to American businesses. It specializes in HR management, time and attendance, accounting, and payroll management.

Patriot is an ideal software for small businesses. It isn’t just budget-friendly but also offers robust, quick, and accurate payroll management services for businesses with less than a hundred employees. 

Patriot Software Compared

Although Patriot is an excellent option for small business setups, it did not make the top list of payroll software. Gusto, our top pick, offers exceptional service and outstanding features for remote and hybrid workforces, ranging from talent management to onboarding checklists. Take Gusto for a test drive with a free demo.

• Gusto — Best for dispersed workforces
• Paychex — Best for experienced payroll teams
• OnPay — Best for simplifying all things payroll
• QuickBooks Payroll — Best for solopreneurs and small teams
• ADP — Best for never outgrowing your payroll provider

You can find in-depth reviews of these payroll software services here.

About Patriot

While Patriot did not make our list of the top five best payroll services, it can still hold its own. The tool offers robust accounting and payroll services, HR management, and time and attendance features for small businesses. 

Patriot is perfect for startup founders without prior knowledge of accounting and payroll. The software helps you deposit and file taxes, pay vendors, handle invoices, track cash withdrawals and deposits, and record payments. With a starting price of $17 per…

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Employee scheduling issues can be a nightmare for managers and team members alike. Besides the obvious negative impact on workplace productivity and morale, it’s also one of the main reasons employees quit. If you want your business to continue running smoothly and prosperously in the long run, managing employee scheduling problems should be our top priority.

This guide takes a deeper look at common scheduling problems—its most common types and effective tips to overcome them—to boost employee productivity and organizational profitability.

Why Is Effective Employee Scheduling Important?

A well-planned schedule is the difference between satisfied, productive employees and lethargic, frustrated ones. Optimal scheduling also ensures you have the right people present at the right time to deliver quality customer service.

Here are five reasons to give you more insight into why resolving employee scheduling issues is worth it:

Adequate Staffing

As a business, ensuring customers have the best possible experience is your biggest priority. But to ensure this, you need to always have enough staff on duty, preferably with members who can deal with customer needs promptly and effectively.

Employee scheduling allows you to plan your staff needs ahead of time, eliminating common employee scheduling issues like last-minute cancellations and employee no-shows.

Smooth and Uninterrupted Daily Operations

For any business to thrive, smooth and steady daily operations are a necessity.

As a manager, you’re responsible for chalking out your employees’ job roles and informing them about their work hours. In turn, the employees should ensure they complete the assigned tasks within the allotted time frame. This will ultimately create a well-oiled system that helps maximize productivity.

Fair Treatment of Staff

Another advantage of employee scheduling is the fair distribution of workload.

Allocate and keep track of overtime hours to avoid overburdening employees. You can also allocate leaves using schedule reports,…

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