5 Simple Rules for the Day

5 Simple Rules for the Day

Treat yourself with more respect than a squirrel. Stop chasing the next nut.

Squirrels wake up thinking about nuts. If you love jumping from one thing to the next, rise above distraction. Choose five simple rules for the day.

You’re a nut when chasing the next nut dominates your mind.

Simple rules. Don't interrupt. Don't finish sentences for others.... Image of a curious squirrel.

5 simple rules for the day:

#1. Don’t interrupt.

Listening is hard work for you, but it feels like respect to others.

Many leadership struggles vanish when people feel heard. Every time you interrupt someone you make leadership more difficult.

#2. Don’t finish sentences for others.

Smart people need patience to listen. You know what someone is going to say before they say it. Or at least you think you do.

You don’t look smart when you finish someone’s sentences. You actually seem disinterested and impatient.

#3. Ask a question before you make a statement.

Change the reason you listen. Most listen to respond. Listen to ask a question that moves the conversation forward.

  1. Gentle curiosity proves you’re interested in people. When you’re interested in others you become interesting to others.
  2. Listening to ask a question forces you to pay attention.
  3. Curiosity is a platform for powerful responses.

#4. Confirm you understand by summarizing and restating.

Do things that help people feel heard. When people feel heard they feel…

  1. Respected.
  2. Understood.
  3. Supported.
  4. Motivated.

People feel good about themselves AND you when you pay attention. You seem smart when people feel you hear them.

#5. Smile, breathe, and notice the person standing in front of you.

Emotions are contagious. When you relax the people around you tend to relax.

Tip: Introverts look way too serious when they think. Try to lighten up a bit. Perhaps smile once in awhile. Nod. Raise your eyebrows.

Warning: A listener who is too relaxed seems disinterested and overconfident.

Which simple rules seem most important to you?

What simple rules might you add?

Still curious:

4 Steps to Manage a Manager Who Can’t Communicate

Leadership Communication: 10 Reasons to Shut Your Mouth Before it’s too Late

Tune into my Recent Feature on the Remarkable Leadership Podcast!

I am a guest on The Remarkable Leadership Podcast, hosted by my friend and best-selling author, Kevin Eikenberry.

This podcast features guests who share inspirational advice and stories that help leaders see the world differently, lead more confidently, and make a bigger difference.

You can listen to the episode right now by visiting http://remarkablepodcast.com/episode402.

I enjoyed this opportunity to share my thoughts on leadership and I would love to hear your thoughts after you’ve had a chance to listen.

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5 Personality Traits That Are All Signs Of High EQ – Emotional Intelligence

Emotional intelligence is linked to success in many areas of life.

People with high emotional intelligence are more successful at work and across many areas of life, research finds.

There are five signs of emotional intelligence, according to one model developed by Daniel Goleman:

  1. Self-awareness: knowing your own strengths and weakness, as well as drives and values.
  2. Self-regulation: being able to control disruptive emotions and adapt to new circumstances.
  3. Social skill: capable of managing relationships with other people effectively.
  4. Empathy: taking into account other people’s feelings when making decisions.
  5. Motivation: a drive to succeed.

Those high in emotional intelligence are aware of their emotions and good at controlling and expressing them.

They can read emotions in others well and know how to manage them to achieve desired goals.

Higher emotional intelligence leads to better relationships with others, higher psychological well-being, greater self-compassion and a more positive perception by others.

The conclusion comes from a ‘meta-analysis’ — a type of study that collects together the results of other studies.

The results showed that emotional intelligence predicted workplace performance over and above personality and IQ.

The authors write that other studies have found that emotional intelligence is…

…a predictor in important domains such as academic performance, job performance, negotiation, leadership, emotional labor, trust, work–family conflict, and stress…”

Daniel Goleman’s model is just one way of thinking about emotional intelligence.

The researchers found, though, that different models and measures all provided insights into people’s emotional intelligence.

Professor Neal Ashkanasy, who was not involved in the research, said:

“By analyzing the numerous studies of emotional intelligence that have been conducted over the last decade, the authors of this article provide an evidence-based account of emotional intelligence, where it works and where it doesn’t.

And, most importantly, which of the various versions of emotional intelligence work the best.

This will prove to be a valuable tool for academic researchers, as well as business consultants and managers.”

The study was published in the Journal of Organizational Behavior (O’Boyle et al., 2010).

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9 B2B Website Designs That Visitors Trust and Understand

When it comes to promoting your brand online to other businesses, straightforward and streamlined is a solid approach. People buying products and services for their own business usually want to cut to the chase. They don’t have time to sift through flashy features or complicated functionality to find the information they need.

Knowing this, you want the website you’re creating to showcase your product or service, not get in the way of it. A website visitor should understand within seconds what you offer and how your solution meets their needs. Here are some great B2B websites that do just that.

Nextiva homepage. Nextiva homepage.

Nextiva is all about business communications. It’s a pretty meaty topic that can quickly overwhelm a business owner trying to find a solution to keep their teams connected.

Nextiva knows this and counters the complexity with a simplified website that takes the guesswork out of what they offer and how their products and services solve a business need.

A site visitor immediately knows exactly what Nextiva offers—a simplified approach to managing all business communications.

There’s a crystal clear headline that calls out their simplified approach and a one-sentence description that explains who and how they help do it. The accompanying graphic reinforces the message with a clean, easy-to-understand breakdown of the different ways Nextiva can help.

The menu is also concise and covers all the essentials with just four choices. The contact telephone number is easy to find. The call to action of Get Started is also prominently displayed. Most importantly, Nextiva makes it simple to find out pricing, a key influencer for many businesses searching for solutions.

This simplified approach carries through across the entire Nextiva site. No matter which…

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3 Conditional Statements Smart People Never Say

3 Conditional Statements Smart People Never Say

Words have trajectory.

Listen to the words coming out of your mouth and ask what do conditional statements say about your thinking. Where do conditional statements take you?

Conditional statements stand between you and the life you hope to enjoy.

Conditional statements lead nowhere. Image of a dangerous wharf.

Image by Pexels from Pixabay

3 conditional statements smart people never say:

#1. If I had:

A deceptive “if” is weight on your heart.

  1. If I had better co-workers…
  2. If I had a better job…
  3. If my boss was helpful…

Don’t let a deceptive “if” erode opportunities.

#2. I’ll be happy when:

“When” statements postpone action until conditions are right.

  1. I’ll be happy when I get a promotion.
  2. I’ll be happy when I’m outa hear.
  3. I’ll be happy when you leave me alone.

Some words are excuses for inaction. If you say, “I’ll be happy when,” you aren’t happy now and you won’t be happy “when” either.

#3. I’m too and it’s too:

Don’t let “too” blot out your future.

Avoid saying opportunity passed by and you missed it. Self-pity in the form of “I’m too” is an excuse to not begin.

  1. I’m too old/young.
  2. I’m too tired.
  3. It’s too late.

“I’m too” is a self-fulfilling prophecy. Before too long you’ll be saying, I knew I couldn’t.

What conditional statements solidify the present?

Words for the Wise

Words You Don’t Say But Should

Be it ever so humble, it is never too late.” Reader’s comment after finishing our new book, The Vagrant: The Inner Journey of Leadership.

Order The Vagrant:


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4 Familiar Foods Linked To Weight Loss Without Dieting Or Other Lifestyle Changes

People in the studies lost weight without dieting or changing their lifestyle.

Eating beans, peas, lentils and chickpeas all help people lose weight, a review of the research finds.

People in the studies lost weight by adding a single daily serving of these foods, without making any other changes to their diet or lifestyle.

In other words, they did not reduce their calorie intake, skip meals or track what they ate.

They just added around three-quarters of a cup of these foods to what they normally ate each day.

The group of foods, known as pulses, are effective because they increase feelings of fullness by 31%, studies show.

Other pulses include:

  • Runner beans,
  • black-eyed peas,
  • broad beans,
  • kidney beans,
  • and butter beans.

Dr Russell de Souza, who led the Canadian study, said:

“Despite their known health benefits, only 13 per cent of Canadians eat pulses on any given day and most do not eat the full serving.

So there is room for most of us to incorporate dietary pulses in our diet and realize potential weight management benefits.”

The research analysed the results of 21 separate clinical trials.

The combined results showed that people lost an average of a half-a-pound in six weeks, without dieting.

Pulses have a low glycemic index, meaning the body takes a while to break them down.

This helps people feel more full, said Dr de Souza:

“This new study fits well with our previous work, which found that pulses increased the feeling of fullness by 31 per cent, which may indeed result in less food intake.”

Pulses have the added benefit of reducing the levels of bad cholesterol in the body by around 5 percent.

They also lower the risk of cardiovascular disease.

Dr de Souza said:

“Though the weight loss was small, our findings suggest that simply including pulses in your diet may help you lose weight, and we think more importantly, prevent you from gaining it back after you lose it.”

The study was published in the American Journal of Clinical Nutrition (Kim et al., 2016).

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How Much Does a VoIP System REALLY Cost?

There are several factors that go into figuring out the cost of a VoIP system, so we’re going to break it down for you.

The cost of a physical phone is the first factor to consider, as costs can range between $100 to $1,000 depending on the phone type. Don’t need a phone? Softphone software can place calls directly through your internet connection, eliminating the need for a physical phone entirely.

Next, you’ll need to sign up for a standard hosting system. If you elect for on-premise hosting, costs can range from $500 to $1,500 per agent per month. Upfront hardware installation can average to about $500.

You can also opt for a cloud-based call center software that can operate remotely. This is often a more affordable option, with services ranging between $20 to $300 per month per agent.

So in short, you can customize the cost of your VoIP system to your budget pretty easily, which makes it accessible for businesses of all sizes.

Of course, there are plenty of other factors to consider when pricing out your VoIP system, from additional accessories to the best call center software features. So let’s take a look at how much each of these factors could potentially cost.

The Most Common VoIP Pricing Structures

Here are some common pricing structures you’ll come across, with tips on when it makes the most sense to go with each option.

Unlimited plans with monthly fees

This pricing structure offers a monthly fixed rate for unlimited minutes every month. This is best for businesses with high call volumes like outbound sales teams or large customer service departments.

The benefit of this plan is that you know exactly how much you’ll be paying each month, making it easier to budget. However,…

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2 Fascinating Signs Of High IQ

Certain personality traits and this interest are signs of high IQ.

Musical training is a fascinating sign of high IQ, a study finds.

People with musical training tend to have IQs up to 10-15 points higher than those who do not.

The reason is probably that an interest in learning music is linked to higher intelligence, as well as certain personality traits.

Children whose openness to experience is greater are more likely to be interested in music lessons.

Typically people who are open to experience tend to have more interest in beauty, new ideas and be more curious about the world.

Higher IQ is strongly linked to the personality trait of openness to experience.

People who are conscientious are also more likely to stick at their musical training, the study found.

However, the study does not support the so-called ‘Mozart effect’, the idea that listening to certain music can make you more intelligent.

Professor Glenn Schellenberg explained:

“The prevailing bias is that music training causes improvements in intelligence.

But you can’t infer causation simply because children with music training have higher IQs than children who haven’t had music training.”

The study included 167 12-year-olds and 118 young adults who were asked about their musical training and given IQ tests.

The results showed that having a higher IQ was linked to taking music lessons, but personality predicted who stuck with it.

Professor Schellenberg said:

“The differences in personality are at least as important as cognitive variables among adults, and even more important among children in predicting who is likely to take music lessons and for how long.

Much previous research may have overestimated the effects of music training and underestimated the role of pre-existing differences between children who do and do not take music lessons.

Children who take music lessons may have relatively high levels of curiosity, motivation, persistence, concentration, selective attention, self-discipline and organization.”

The study was published in the journal Frontiers in Psychology (Corrigall et al., 2013).

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The Guide to Website Privacy Policies (And 3 Examples to Copy)

Website privacy policies may not be the hottest topic in the business world—or any world for that matter—but if you’re a website owner, you should at least be aware of them and what they do.

A website privacy policy is a document that tells visiting users how the website will collect, store, and use whatever personal information they share with it.

By law, any website that collects user data is required to have a privacy policy. However, despite how it’s an obligation, it can also be an opportunity. That’s because having a credible privacy policy can also create transparency and build trust among users.

Who Needs a Website Privacy Policy?

If you own or are planning to build a website, the answer to the above question is probably you.

Every website collects personal information. Even if you’re not collecting obvious personal details like names or email addresses, you’re still receiving traffic with other information like IP addresses.

If you plan to use third-party apps from companies like Google, Meta, and Apple on your website, you’ll need a privacy policy to stay compliant while you use their services.

As for the public sector, no overarching federal law in the United States applies to internet privacy policies, but a collection of federal, state, and international regulations requires anyone who owns a website to have a privacy policy.

Here’s an overview of the internet privacy laws that require U.S. website owners to have privacy policies in place:

No Privacy Policy? No Bueno.

Not having a privacy policy displayed on your site can have major consequences.

First of all, privacy disputes can erode customer trust, disrupt sales cycles, and lead to negative media coverage.

Second, if someone discovers you’ve collected data or shared their information without their knowledge,…

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The Vitamin That Doubles Weight Loss & Reduces Inflammation

50 percent of people are deficient in this vitamin.

Having sufficient levels of vitamin D in the body can double weight loss and shed belly fat, research finds.

Around half the world’s population is deficient in vitamin D.

One study has shown a doubling of weight loss from drinking milk, which contains high levels of calcium and vitamin D, both of which are linked to weight loss.

Foods that are rich in vitamin D include oily fish and eggs, but most people get their vitamin D from the action of sunlight on the skin.

For the current study, 218 obese and overweight women were split into two groups.

All of them had a vitamin D deficiency.

Both groups were put on a weight loss programme, but only half were given 2,000 IU of vitamin D each day.

At the end of the 12 months of the study, the women with sufficient levels of vitamin D in their body had lost 19 pounds.

However, those with low levels of vitamin D had only lost 12 pounds.

Dr Anne McTiernan, study co-author, said:

“This suggests women trying to lose weight might want to have their D levels checked by their provider and replenish their vitamin D levels either through supplements or sun and then have their D levels rechecked after a few months to make sure they’ve risen to a healthy level.”

Those taking vitamin D also reduced the levels of inflammation in their bodies.

Dr Catherine Duggan, study co-author, said:

“An overweight person’s body is in a state of chronic inflammation and all of these inflammation proteins that the body produces can cause things like elevated risk for cancer and diabetes.

Vitamin D helped with that. It could make the condition of being overweight less stressful on the body.”

The study was published in the American Journal of Clinical Nutrition (Mason et al., 2014).

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13 Low-Cost Small Business Website Designs that Google Loves

It’s probably obvious that investing in your website’s aesthetics and user experience is vital for retaining visitors and boosting conversions. What’s not so obvious, however, is how Google’s search ranking algorithm actually rewards content that provides users with a good page experience.

That said, even if you’re a small business on a tight budget, there are plenty of templates that can help you create a stunning website—and you’ll never have to splurge on expensive web designers or waste time building your website from scratch.

With just a few tweaks and customizations to the following themes and templates from today’s top website builders and web hosts, your small business can have an awesome website that reaps conversions and earns the top spots in search engine results pages.

1. Astra – Local Business

Astra local business template from Hostinger with a picture of a small business. Astra local business template from Hostinger with a picture of a small business.

Start building this website design on Hostinger.

Astra is a WordPress theme used by over 2 million websites. It has hundreds of highly customizable templates catering to specific industries and use cases such as restaurants, online stores, SaaS app companies, and more. All you need to do is to add your own images and write your own copy.

One of the standouts is the Local Business template, which nails down most web design best practices right off the bat. Its navigation menu is simple, the CTA buttons are clear and pop out, and it offers plenty of space to show off your business with images.

Moreover, the template also makes it super easy to show…

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