How To Remove Reviews From Facebook

Negative Facebook reviews are a huge turnoff for potential customers. You can only imagine the consequences for your brand if it becomes a victim of review bombing, with trolls purposely posting bad feedback.

That’s why we’ve created this guide, where we’ll show you how to remove reviews from Facebook to preserve your online reputation.

The Top-Rated Online Reputation Management Companies to Remove Reviews From Facebook

Social proof is an incredibly powerful tool. The general opinion your customers share about your business significantly impacts your company’s online image and reputation, for better or worse.

Online reputation management services work both ways: help you build a strong positive brand image and repair a damaged one. The following are our top picks:

You can read our full reviews for each online reputation management company here.

What Are Facebook Reviews?

Facebook reviews are feedback that customers post on your business’s Facebook page. These reviews can just be ratings or ratings with recommendations. 

Unlike many other social platforms, Facebook isn’t anonymous. These are real people posting real reviews. Good Facebook reviews indicate past customers have had a positive experience with your brand, influencing potential customers to do business with you, and vice versa.

The Basics of Removing Reviews From Facebook

Facebook for business is a blessing and a curse. With nearly 3 billion people using the platform, you get exposure like no other—but you’ll also find yourself dealing with inappropriate or unfair feedback.

Let’s take a look at how you can tackle this issue.

Understanding Whether a Review on Facebook Is Fake

Before we discuss deleting or removing Facebook reviews, you need to identify whether a customer review is fake in the first place.

For starters, it’s helpful to maintain a customer database and transactional records to cross-check a negative review from…

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Episode 1983 Scott Adams PART2: Our Next Mass Hysteria Is Long Covid. And Did Snopes Ruin America?

Episode 1983 Scott Adams PART2: Our Next Mass Hysteria Is Long Covid. And Did Snopes Ruin America?

Content:

  • Twitter Fauci Files
  • Rapid testing approval fraud?
  • Andrew Tate, medical situation
  • Snopes & President Biden
  • New weight loss pill for kids
  • Long COVID mass hysteria
  • If you would like to enjoy this same content plus bonus content from Scott Adams, including micro-lessons on lots of useful topicsto build your talent stack, please see scottadams.locals.com for full access to that secret treasure.

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5 Proverbs for People with Big Dreams

5 Proverbs for People with Big Dreams

#1. An average person in motion is better than a lazy genius with big dreams.

#2. Talk inflates. Action humbles.

A long list of past and current actions validates character. A long list of big dreams fills your balloon with hot air.

Undone work multiplies around talkers like breeding bunnies.

Courage to act is better than skill to talk.

An average person in motion is better than a lazy genius with big dreams. Image of cows looking at you.An average person in motion is better than a lazy genius with big dreams. Image of cows looking at you.

#3. Life shrinks when one dream leads to the next.

Life expands when you act.

Make life better now if you hope to be president tomorrow.

Big dreams diminish life until you act on them.

#4. “I am doing,” is better than, “I plan to do.”

Constant blather of climbing Mt. Everest is annoying to climbers who have done it when your greatest gift is lifting the TV remote. Slackers run to next week’s work when you ask them what they’re doing. Successful dreamers don’t live a hope-to life.

Dreams without action lead to apathy. The apathetic overflow with dissatisfaction.

Big dreams: Life expands when you act. Image of a cows nose.Big dreams: Life expands when you act. Image of a cows nose.

#5. People who dream but don’t act become critics and complainers.

The person who hasn’t done it enjoys criticizing people who are doing it.

Bonus proverb:

#6. Great confusion calls for small action.

Inaction compounds confusion. When you can’t leap, crawl.

Do-nothing people amplify complexity when they sit around figuring out how others should do things. (Think about leadership teams who make rules for people who actually do the work.)

Confusion strangles dreams.

Projects for people with big dreams:

How will you step toward your big dream today? Think small. Be specific.

How can you turn complaints into action? Keep a list of your complaints today. Ask yourself, “What am I going to do about that?”

Clarity follows simplicity. What do you need to prune from your life?

Use today’s priorities to make a not-to-do list.

Which of the above projects can you implement today?

What proverbs might you add?

Still curious:

E.B. White: On Hope

How to Stop Aspiration from Becoming Toxic Desperation

Big Dreams But No Action? Here’s a 7-Step Plan For Success

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Service Business 101: Impress and Score Your Next Client

Service Business 101: Impress and Score Your Next Client 18&63,h=A>>12&63,n=A>>6&63,o=63&A,u[l++]=i.charAt(a)+i.charAt(h)+i.charAt(n)+i.charAt(o);while(d Service Business 101: Impress and Score Your Next Client { /** * Displays toast message from storage, it is used when the user is redirected after login */ if ( window.sessionStorage ) { $( window ).on( ‘tcb_after_dom_ready’, () => { let message = sessionStorage.getItem( ‘tcb_toast_message’ ); if ( message ) { tcbToast( sessionStorage.getItem( ‘tcb_toast_message’ ), false ); sessionStorage.removeItem( ‘tcb_toast_message’ ); } } ); } /** * Displays toast message */ function tcbToast( message, error, callback ) { /* Also allow “message” objects */ if ( typeof message !== ‘string’ ) { message = message.message || message.error || message.success; } if ( ! error ) { error = false; } TCB_Front.notificationElement.toggle( message, error ? ‘error’ : ‘success’, callback ); } } )( typeof ThriveGlobal === ‘undefined’ ? jQuery : ThriveGlobal.$j ); ]]> ‘ + data.settings.title + ” : ” }}} ]]>

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Call Center Metrics Starter Guide: Learn The Basics

Want to start giving your customers the best support possible? The best call center software on the market is Nextiva or RingCentral, depending on your needs. Click here to get started for as low as $50 per month.

Call centers are for more than just issue resolution—they’re also used to measure customer satisfaction, agent performance, and other key metrics. And because they play such an integral role in customer service, it’s critical to understand how to measure your call center’s performance.

So how exactly do you measure call center performance? Here’s a quick overview of the key metrics you should track to ensure your team is providing the best support possible.

The 9 Best Call Center Software of 2022

Depending on your needs, these are the nine best call center software solutions. To read in-depth reviews on our whole list, click here.

  • Nextiva — Best overall (For a limited time, get 25% off, plus a free phone, when you sign up!)
  • RingCentral — Easiest deployment for SMBs
  • Cloudtalk — Best call center software for remote teams
  • 8×8 — Best contact center software for enterprise-grade security
  • Zendesk Talk — Best call center software for support and automated ticketing
  • Freshdesk Contact Center — Simple contact center software for teams of all sizes
  • Five9 — Best all-in-one contact center software
  • CrazyCall — Best call center software for outbound sales
  • Talkdesk — Best call center software for end-to-end customer experience

Quicksprout.com's starter guide for call center metrics - brand logos for the 9 best call center software companies.Quicksprout.com's starter guide for call center metrics - brand logos for the 9 best...
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Episode 1984 Scott Adams PART1: Russian Disinformation, Classified Biden Documents, Snopes Fact-Fail, More

Episode 1984 Scott Adams PART1: Russian Disinformation, Classified Biden Documents, Snopes Fact-Fail, More

Content:

  • It depends how you define “refused”?
  • VP Biden had classified docs stored illegally?
  • Russia as an excuse for US bad behavior
  • Suggestions for President Trump’s campaign
  • Updated Ukraine prediction
  • Suggestions for President Putin
  • If you would like to enjoy this same content plus bonus content from Scott Adams, including micro-lessons on lots of useful topicsto build your talent stack, please see scottadams.locals.com for full access to that secret treasure.

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The Secrets to Self-Leadership – Leadership Freak

The Secrets to Self-Leadership

I thought self-leadership was gobbledygook when I first heard the term.

You live in frustration when leadership begins with others. You think you need new people; your team is lousy, but leadership begins with you. Lead yourself if you hope to lead others. 

The problem in organizations is too many people have authority over others, but they can’t lead themselves. 

Self-leadership is expecting more from yourself than you demand from others. Image of an indoor track with hurdles.Self-leadership is expecting more from yourself than you demand from others. Image of an indoor track with hurdles.

Self-leadership explained:

Self-leadership is clear to leaders who take responsibility and confusing to blamers. If things aren’t going as you hoped, look at yourself. The answer begins with you, not others. 

  1. Enjoy your work if you hope others will enjoy their work. Unhappy leaders have unhappy teams. 
  1. Begin and end meetings on time if you expect promptness from others. (We know how important you are, but that is no excuse to make exceptions for yourself.) 
  1. Do what you say you’re going to do if you require follow-through from others. (Don’t make excuses for dropping the ball.) 

The danger of authority is the tendency to expect more from others than you expect from yourself. Image of a yellow wall.The danger of authority is the tendency to expect more from others than you expect from yourself. Image of a yellow wall.

Become a leader of one before you seek to lead many. The person who believes leadership begins with others ends up feeling superior. The problem isn’t them. It’s you.  

Self-leadership is expecting more from yourself than you expect from others. The result of self-leadership is humility. When leadership begins with others you become dissatisfied, disgruntled, and disappointed.

Self-knowledge:

Self-knowledge is the beginning of leading yourself.

Reflect on your performance more than you examine the performance of others. (This isn’t about letting your inner critic run wild.) 

  1. What will you do differently next time? 
  1. When did your energy go up? Down? 
  1. How are people responding to your words? 
  1. Who talks more? You or others? 

You cannot master yourself unless you know yourself. 

The secrets to self-leadership are self-reflection that leads to self-knowledge.

How might leaders lead themselves first?

Still curious:

Leadership Identity – Self-Perception Determines How You Lead

The First Step Toward Self-Knowledge is Realizing You Don’t Have It

What Is Self-Leadership? Models, Theory and Examples

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Call Center Quality Assurance Starter Guide: Learn The Basics

For the most versatile call center software that helps with generating call center response statistics, Nextiva is the best overall choice. Nextiva offers savings of up to 30% for new customers.

When you want to improve the customer service results for your call center, it’s important to start with a quality assurance (QA) program. With QA standards in place, your call center team knows the expectations when dealing with customers. These standards ensure your company follows compliance rules while also improving the customer experience.

The 9 Best Tools for Call Center Quality Assurance

Maintaining your quality assurance standards becomes easier when using call center software like our top pick Nextiva. The software tracks interactions with customers, ensuring team members are following protocols. It also generates statistics about how the team handles calls. We’ve reviewed the best call center software tools.

  • Nextiva — Best overall
  • RingCentral — Easiest deployment for SMBs
  • Cloudtalk — Best call center software for remote teams
  • 8×8 — Best contact center software for enterprise-grade security
  • Zendesk Talk — Best call center software for support and automated ticketing
  • Freshdesk Contact Center — Simple contact center software for teams of all sizes
  • Five9 — Best all-in-one contact center software
  • CrazyCall — Best call center software for outbound sales
  • Talkdesk — Best call center software for end-to-end customer experience

How Call Center Quality Assurance Works

Following quality assurance techniques in a call center is important for generating a positive customer experience. When customers receive poor quality service from a call center team member, they may leave poor reviews for the company. They may even decide to switch to another company.

With a…

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Episode 1984 Scott Adams PART2: Russian Disinformation, Classified Biden Documents, Snopes Fact-Fail, More

Episode 1984 Scott Adams PART2: Russian Disinformation, Classified Biden Documents, Snopes Fact-Fail, More

Content:

  • It depends how you define “refused”?
  • VP Biden had classified docs stored illegally?
  • Russia as an excuse for US bad behavior
  • Suggestions for President Trump’s campaign
  • Updated Ukraine prediction
  • Suggestions for President Putin
  • If you would like to enjoy this same content plus bonus content from Scott Adams, including micro-lessons on lots of useful topicsto build your talent stack, please see scottadams.locals.com for full access to that secret treasure.

Podcast: Play in new window | Download

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10 Dynamic Job Interview Questions

10 Dynamic Job Interview Questions

Job interviews are like trying to predict rain a year from now.

You have five tools to predict future performance: education, work history, personal references, personality assessments, and drill-down job interview questions.

Use job interview questions about practices, not theories. Image of a video job interview.Use job interview questions about practices, not theories. Image of a video job interview.

Job interview questions that work:

Use job interview questions about practices, not theories.

Job interview questions about work ethic:

  1. Tell me about a time when you pulled out all the stops to get a project done on time. What did you learn about yourself? What would you do differently next time?
  2. When are you at your best, morning or afternoon? What makes you say that?
  3. What’s your favorite part of work? How much of that do you need to be fulfilled at your job?
  4. When you look back at work, what are your proudest moments? Tell me more.

A typical job interview is a conversation between two liars. Claudio Fernandez-Araoz Image of a child magician looking in an empty hat.A typical job interview is a conversation between two liars. Claudio Fernandez-Araoz Image of a child magician looking in an empty hat.

Job interview questions about teamwork:

  1. Tell me about the best team you ever worked on. What made it the best? How do you exemplify the qualities of a great team member?
  2. What’s hard about being on a team? Tell me about a time you were on a lousy team. How did you handle it?
  3. Tell me about a time when you didn’t see eye-to-eye with your boss. What was the outcome?

Job interview questions about openness to learning:

  1. Who was your favorite teacher? What did you learn from them? How might you be like them?
  2. Assuming you get this job, what would you like to learn in the next six months that will make you better at your job?
  3. Tell me about a time you screwed up. What did you learn? What would you do differently next time?

Bonus question:

Which of your skills are most admired by others? Why do you think you excel in that area? What comes to mind if you told me how to improve that skill in myself?

What are your favorite job interview questions?

What’s an example of a dumb interview question?

Still curious:

How to Ask Questions That Wake-Up People

Two Questions that Reveal Aspirations

Elon Musk asks this question at every interview to spot a liar—science says it works

100 Interview Questions

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